Last Updated: 16 June 2026
Rahaia (“Rahaia”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This
Privacy Policy explains how we collect, use, store, disclose and protect personal data obtained through
our website, social media platforms, customer communications and product purchases.
This Privacy Policy has been prepared in accordance with applicable laws of the United Arab Emirates,
including Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL), Federal
Law No. 15 of 2020 on Consumer Protection and its Executive Regulations, and Federal Decree-Law No.
14 of 2023 concerning Modern Technology-Based Trade (E-Commerce Law).
By accessing our website or purchasing our products, you acknowledge that you have read and
understood this Privacy Policy.
Our Commitment to Data Protection
We collect and process personal data only where necessary to operate our business, fulfil orders,
provide customer support, improve our services, comply with legal obligations and, where permitted,
communicate relevant promotions and updates.
We implement appropriate technical and organisational security measures designed to protect personal
data against accidental loss, unauthorised access, disclosure, alteration or misuse.
International Transfers
Where personal data is transferred outside the UAE through our service providers, payment processors,
website hosting providers or technology partners, we take reasonable measures to ensure that such
transfers are conducted in accordance with applicable UAE data protection requirements and that
appropriate safeguards are maintained.
Children’s Privacy
Our website and products are intended for individuals aged 18 years and above. We do not knowingly
collect personal data from minors without appropriate parental or guardian consent. If you believe that
a minor has provided personal data to us, please contact us and we will take reasonable steps to delete
such information.
Your Rights
Subject to applicable law, you may request access to, correction of, deletion of, restriction of processing
of, or transfer of your personal data, and may withdraw consent where processing is based on consent.
Requests may be submitted to privacy@rahaia.com.